Financial Inclusion of Small and Medium Enterprises (SME’s) in the Eastern Caribbean Currency Union


The German Savings Banks Foundation for international Cooperation (SBFIC) of Bonn, Germany with the St. Lucia Chamber of Commerce Industry and Agriculture as a Partner is implementing an ECCB endorsed project which seeks to help in the strengthening of the financial sector and improving access to financial services in the Eastern Caribbean Currency Union by SME’s. The Pilot Phase is in St. Lucia.

The main focus of the project include inter alia:

  • Widening loan services supply to private SME by local financial institutions by strengthening the sustainability, know-how and the product range.
  • Strengthening of business literacy, the financial education for individuals, and entrepreneurs of private SME.

The overall objectives are as follows:

  • Improve SME’s access to financial services by strengthening the sustainability, know-how and the product range of selected financial institutions.
  • Increase the Financial Literacy of Small Enterprises by providing business training and business coaching.
  • Increase synergies among indigenous banks by establishing a joint service provider for the financial sector as a potential cooperation model.


Introduction to KPIs

Through Key Performance Indicators, which are calculable figures, SME‘s can determine how successful it is at accomplishing key business aims. Thus the performance of a company at achieving goals can be measured.

 Below are several KPIs in the following categories

They are important for your company or a business no matter the size your enterprise:

·         KPI‘s can measure your targets.

·         You receive important information about your performance.

·         KPI’s encourage accountability.

·         Boost morale and help to grow your business

·         Create an atmosphere of Learning.


Please click on the below topics for more information. 
They can be calculated by the accountant or controller of your company in weekly, monthly or yearly intervals in order to establish the above mentioned advantages.

KPI‘s are not only useful for companies. Investors and creditors, (e.g. banks) use KPIs in order to assess whether it is feasible to invest in a company or give loans to a company.

In the explanation of these KPI’s, a short example of how to calculate the respective KPI is firstly provided. The importance of this KPI is shown on the one hand for a company and on the other hand for a bank or investor. Finally there are some hints on how a company can improve its financial statements in order to improve a KPI.