Productivity and Human Resource Development


One of the core services the Chamber provides to it's members, is programmes to increase productivity of the member work force as well as programs to enhance the capacity and skills of workers. Through an active and dynamic Productivity and Human Resource Development Standing Committee, the Chamber regularly holds workshops, seminars, Forums and other events. Such events  either provide training to staff of member companies or bring together key persons in the Business Community and wider society to discuss issues in productivity and human resource management and development.
Members of this Productivity and Human Resource Development Committee were in the forefront of reviewing the Draft Labour Code in 2006 and have through that process become a valuable and knowledgeable resource for their firms and the wider business community.
The range of programs held are broad and have been very well received by members. Through a Training Needs Assessment, the Chamber Secretariat was able to identify key areas of training required by members which were validated and revised by the Standing Committee.



Chamber 2018 Training Program 


The St. Lucia Chamber of Commerce 2018 calendar of training includes:


Dale Carnegie Effective Communications & Human Relations/ Skills for Success


The signature Dale Carnegie Course will help one master human relations skills that enable you to thrive in any setting. You'll discover how to form closer, more rewarding relationships built on trust and respect. Increasing your confidence and competence in interacting with others will gain the influence you need to reach new heights in your personal and professional life. As you become a persuasive communicator and problem-solver more adept at managing stress and handling change, you'll find yourself inspiring others to take initiative and innovate.
The Dale Carnegie Course will help you master the communication skills necessary in today’s demanding business environment. You will learn to strengthen interpersonal relationships and develop a commanding attitude, instilling confidence and enthusiasm in your workplace.
Facilitator: Thomas Fields    
Date: February 23rd – April 26th                 

The High Impact Sales Manager Programme

This program is for:

•             frontline sales managers or supervisors needing to strengthen their sales team

•             experienced sales managers with an interest in adding new skills to their toolkit

•             new sales managers coming to terms with their current role and in achieving sales targets

•             key persons in a company, responsible for generating revenue

•             senior executives who need to strengthen their company’s business development


Sales Managers are trained – not born. This master-class will support them in making their sales teams more effective. It will help strengthen their sales team leadership, and deliver on their “numbers” and commitments. Managing a sales team is a challenging process at the best of times; but today's open economy has spawned a more aggressive, competitive environment. The job has become more complex and stressful.

Facilitator: Mr. Francis Lewis                                           Member Rate: $2,000

Date: March(2 Days)                                                       Non-Member Rate: $2,800


Become a Sales Champion

 This Program targets:

•             Frontline sales persons looking to increase their close rates and income

•             Experienced sales executives wanting to add new skills and capabilities

•             New sales persons who want to horn their skills and become successful sales professionals


This intensive 2-day programme will give you the required skills and confidence to meet the needs of the customer in a straightforward, understandable and motivational manner to maximise every sales opportunity. It will complement your talents and help you to compete more effectively. It will bring you up-to-speed on key concepts & cover the latest tools and techniques, for outstanding performance.

Facilitator: Mr. Francis Lewis                                           Member Rate: $1,500

Date: March(2 Days)                                                       Non-Member Rate: $2,000


Entry Level Skills Training


Entry Level staff generally require to be provided with some missing, but essential skills. This programme will do so utilizing role play, lectures, interval learning and group work to effectively teach and demonstrate principles that will lead to behavior and attitude change and enhancement.

The Entry Level Skills Training  programme is a  six week programme, with sessions twice weekly from 5:00 p.m. to 7:00 p.m. The programme will teach participants key competencies or soft skills needed to be efficient and effective at their jobs. It further imparts knowledge on the skills, behavior and attitudes which promotes team spirit and a productive work environment. 

Facilitators; Various Skilled Facilitators                                 Member Rate: $450    

Date : March/ June/ September                                            Non-Member Rate: $750