Awarded to an organization that:

• Can demonstrate across its practices its commitment to providing the very highest level of customer service and in doing so be described as truly customer focused.
• Serves as a role model, mentor or example of customer excellence to other businesses.
• Demonstrates innovation of   products, services and environments to create great customer experience
• Can provide up to 10 testimonials from customers dated within the last 2 years. (Including Online feedback from Facebook or another social platform)

Applications should be made by completing the application form with type written answers to all questions. All forms should then be submitted electronically. Appendices can be submitted in support of the application where necessary. When attaching continuation sheets please ensure that they are properly numbered consistent with the question being answered.

1. Each entry must be submitted on a fully completed application form (or copy thereof). Eight copies must be submitted and soft copies emailed to info@stluciachamber.org. (Please note: additional pages and supporting documents may also be attached, but the organizers take no responsibility for their safe keeping).
2. Word count must be stated in areas where requested
3. Submissions exceeding 10% of the required word count will be disqualified
4. No adjustments are to be made to the forms
5. No applicant should have any court cases pending (Applicable for personal award)
6. Qualifiers for business of the year Award should submit applications in various categories
7. The judge’s decision will be final, and no correspondence will be entered into before or after the judging unless feedback has been requested and paid for at the time of entry.
8. The entry must be received at the offices of the St. Lucia Chamber of Commerce, Industry and Agriculture by the close of business July 27^th, 2025‍
9. The organizers are not liable for any costs incurred by applicants during their judging process.
10. Once a company is announced as a finalist, it cannot withdraw from participation.‍
11. The Period of review for each submission is January 2024 to June 2025.